Shipping & Delivery

Delivery according to your wishes
Stesha Wellness never includes shipping costs in its products, because you can also come and collect your order in our shop at the same price as in our webshop.
Shipping costs are only a chargeable expense for us.
We offer you several options for receiving your order.

1. You can come and collect your order in our shop:
Stesha Wellness, Melanedreef 6D, 8650 Houthulst (Belgium)
Opening hours:
Mon: 13h30 – 18h00
Tue: 9h00 – 12h00
Wed: 13h30 – 18h00
Thu: 9h00 – 12h00
Fri: 13h30 – 18h00
Sat: 9h00 – 13h00

Please note:
- Your order is only ready for pick-up when you have received an email from us stating that your order is ready for pick-up.
- Please bring your order confirmation
- Please keep in mind that if you choose to pay by bank transfer, the pick-up may be delayed because your payment will only reach us 1-3 days later, orders will only be prepared for pick-up after receipt of payment.

2. In a pick-up point via Bpost.

Bpost pick-up point                    0-2 kg2-5 kg5-10 kg10-20 kg20-30 kg30-32 kg32-35 kg35-40 kg40-50 kg50-60 kg
Belgium666661212121212
The Netherlands7788111818191922
France881114263434374052

Prices in Euros.
Delivery in one of the 1250 pick-up points in Belgium or other countries via Bpost:

- Post offices.
- Pick-up points in: Delhaize, Spar, Press Shop, Relay, Total, Q8.

There is always a pick-up point within 5 km of your residence with flexible opening hours. The parcel remains available at your pick-up point for 14 days. Maximum weight of the parcel is 30 kg, if the weight of your items exceeds this, it will be spread over several parcels.
Maximum dimensions of the parcel:

- 1,5 meter for the longest side.
- 3 meter for the total of the dimensions.

You will receive an email or text message as soon as your parcel is available at the pick-up point.
If you have not picked up your parcel after 2 days, a reminder will be sent.
A final reminder will be sent if the parcel has not been collected after 4 days.
You can track your package online for free via Bpost’s Track & Trace tool, so you know the delivery status at all times.
Track your parcel online:
http://track.bpost.be/btr/web/?_ga=2.163553209.465683846.1505907533-159937329.1463664610#/home

3. In a Bpost parcel machine

Bpost parcel machine           0-2 kg  2-5 kg  5-10 kg  10-20 kg  20-30 kg  30-32 kg  32-35 kg  35-40 kg  40-50 kg  50-60 kg  
Belgium666661212121212

Prices in euro
Parcels of 30 kg or more can be sent by Bpost to an automatic parcel machine. As soon as the weight is exceeded, several parcels are created automatically.
Delivery takes place at one of the 150 automatic parcel machines that Bpost owns throughout Belgium, at a hub in your neighborhood, stations, shopping centers, etc.
You have 24/7 access to the automatic parcel machine.
Maximum size of the parcel is 42 cm x 31 cm x 69 cm.
You will receive an email or text message as soon as your parcel is available at the automatic parcel machine.
If you have not picked up your parcel after 2 days, a reminder will be sent.
A final reminder will be sent when the parcel has not been collected after 4 days.
You can track your package online for free via Bpost’s Track & Trace tool, so you know the delivery status at all times.
Track your parcel online:
http://track.bpost.be/btr/web/?_ga=2,163553209.465683846.1505907533-159937329.1463664610#/home

4. Home or office delivery by Bpost to your desired delivery address.

Bpost delivery at home or at office          0-2 kg  2-5 kg  5-10 kg  10-20 kg  20-30 kg  30-32 kg  32-35 kg  35-40 kg  40-50 kg  50-60 kg  
Belgium777771414141414
Luxembourg9101215182728303336
The Netherlands991011132121232426
France11141524263740414052
Germany9101112132130242526
United Kingdom192228395170739890102
Italy182228365169737987102
Spain20273857799910611777158
Sweden2126344865869199113130
Denmark1924344963828797112126
Austria22325183109131141160192218
Finland222838557597103113130150
Poland20253551719196106122142
Portugal21263653729398108125144
Greece232838557598103113130150
Ireland2228405881103109121139162
Czech Republic21263551709196105121140
Hungary2027426286106113128148172
United States233971123185208224256308370
Swiss2632425979105111121138158
Canada2834456587115121132152174
Norway3235404857899297105114
Turkey26344974104130138153178208
Russia40476083110150157170193220
Japan395173110154193205227264308
China395070104144183194214248288
Australia3969124216325364394449541650
Brazil395378121171210224249292342
Taiwan415376114160201213236274320
Thailand4046577597137143154172194


Prices in Euro
10.000 postmen and women at Bpost are ready to deliver your parcel every day.
98% of the parcels with destination Belgium are delivered the next day, between 9 am an 4 am.
Bpost is also a familiar face.
There are 5 sorting centres in Belgium of which 2 are specifically for parcels.
Maximum weight of the parcel is 30 kg, if the weight of your items exceeds this, they will be spread over several parcels.
Maximum dimensions of the parcel:

- 1,5 m for the longest side.
- 3 m for the total of the dimensions.

You will receive an email early in the morning on the day of delivery. This email contains a time indication of the scheduled delivery.
Track your parcel online:
http://track.bpost.be/btr/web/?_ga=2,163553209.465683846.1505907533-159937329.1463664610#/home

5. Small transports delivered by our external transport service Dina Deinze.

Small transport includes articles of exceptional size such as articles longer than 150 cm (including packaging) such as telescopic rods, showers,…
For Belgium this will be 45 euro, for the Netherlands 45 euro, for all other countries we will ask for a price in order to have a correct price, what means that you can just place your order and after your order we will make you a proposal for the transport cost depending on weight and country of destination, when you do not agree your order will be cancelled, when you agree, your order will be sent as soon as we have received your payment.

6. Large transports delivered by our external transport service Dina Deinze.

Large shipments include items that have an exceptional size that exceeds the weight and/or size and cannot be shipped via other means, such as swimming pools, spa.
For Belgium this will be 55 euro, for the Netherlands it will be 75 euro, for all other countries we will ask for a price in order to use a correct price, which means that you can just place your order and after your order we will make you a proposal for the transport cost depending on weight, size and country of destination, when you do not agree your order will be cancelled, when you do agree, your order will be sent as soon as we have received your payment.